Paying for Your Domain Name
When buying a domain name from Keen, the first step in the process is making payment. Once payment is confirmed, we can move on to transferring the domain name to your account.
We offer three options for making payment:
- Wire Transfer
For security and privacy reasons, we do not take payments through this website nor do we accept credit cards over the phone.
Please note that you are responsible for any transaction fees associated with making your purchase. Fees for the respective options as described below are listed on the websites of the transaction providers.
Please let us know if you have any questions.
Pay via Escrow.com
Escrow.com is our vendor of choice for all domain name transactions. The main advantage to using Escrow.com is that they not only handle your payment(s), but they also act as an escrow agent* to provide extra end-to-end transaction security.
Process: The webpage How Escrow.com Works provides a good description of the Escrow.com process. When a transaction is initiated on the escrow platform you will need to take the next step and make payment.
Once Escrow.com confirms they have your funds, we will proceed with the domain transfer. Please note that while Escrow.com monitors the transfer, they do not handle the actual transfer themselves. We must still work together as Buyer and Seller to complete the transfer through our respective Registrars. However, Escrow.com will monitor the transfer and confirm its progress and completion.
Service levels: Escrow.com offers two levels of service – Standard and Premier. You will need to choose which one you want to use. The main differences have to do with which payment methods are accepted and associated fees that are charged. Premier level supports more payment options, but costs more.
Payment methods: Escrow.com accepts most payment methods, such as wire transfers, credit cards, Paypal, checks, etc. Options vary based on the service level choosen. Details can be found here and here. We should note that because they are in the business of transaction security, Escrow.com can be rigid about payment methods.
Fees: Buyer will be responsible for all Escrow.com fees. Escrow.com fees vary between 3.25% (Standard) and 6.5% (Concierge) of transaction value. There is a $25.00 minimum fee. Use their fee calculator to calculate applicable fees.
Since Escrow.com fees change from time to time, please do not rely on the fee information provided here — please see Escrow.com’s website for the latest information. Escrow.com
* In case you are unfamiliar with what an escrow agent does, their job is to ensure that both parties to a transaction meet their obligations. For you as the Buyer, that means they confirm that you receive your domain name in exchange for funds paid. For us as the Seller, they ensure that we get paid (but only after you’ve received your domain name).
Pay via Paypal
Paypal is a practical option for many Buyers because it is often cheaper than Escrow.com, ubiquitous, and a very easy way to transfer money online. We enlist Paypal as a payment option but only in unique circumstances.
Process: You can send funds directly to Keen at Paypal and/or we can send you an invoice and then you can make payment against the invoice. The total amount due will be for the agreed price of your domain name, plus applicable transaction fees as per our policy. Once funds are confirmed in our account, we will proceed with the domain name transfer.
Payment methods: Paypal balance, Paypal credit balance, and credit cards. Please visit Paypal.com for more information.
Fees: Buyer will be responsible for all Paypal transaction fees. Since Paypal deducts the fees on our end of the transaction, the fees must be added to the top line of your payment to account for them.
– For payments from US-based Paypal accounts, we add 2.9% to purchase price to cover fees.
– For payments from international (non-US) Paypal accounts, we add 4.4% to purchase price to cover Paypal fees.
Pay via Wire Transfer
You can also pay us directly using a wire transfer denominated in US dollars.
Process: We’ll provide you with our bank details where you can send us funds. Once funds are confirmed in our account, we’ll move ahead with the domain name transfer.
Payment method: wire transfer.
Fees: None if payment is made in US dollars.